Frequently Asked Questions

Is the quick scan really free?

Yes! Every webshop can use it for free, regardless of membership with Becom, Comeos or Unizo.

What happens after the scan?

You’ll get a score and improvement suggestions. Want official certification? Soon you’ll be able to opt for the full scan with auditor (paid).

Can I share my score on my website?

Not yet. We’re working on official recognition and agreements with the authorities. You’ll also need to complete the full scan with auditor verification. We’ll let you know as soon as it’s ready!

What if I’m already certified by Thuiswinkel?

Great! You’ll notice many questions in the Check & Change scan match those from the Thuiswinkel certification. That makes it super easy to complete. Some questions have a Belgian twist to align with local legislation and possibilities. So you’re instantly in sync with Belgian sustainability criteria – no double work needed.

How often is the scan updated?

Annually, to reflect new trends, developments and regulations.

How can I share feedback?

Send your comments to your federation: Becom, Comeos or Unizo via their respective info@ email addresses.